Eyeglass & Sunglass Repair — Priced by Job, Any Brand Welcome
¥6,600
Tax included
How it works
- Choose what you need and place your order
- We email you to confirm (please send photos)
- Send your frame to us
- Work done in Sabae
- We send it back to you
Returned 7–10 days after your frame arrives
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Glasses bought elsewhere are welcome
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We tell you the price before you send anything
Send photos and we will give you a quote.
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Returns and exchanges
We do not accept returns or exchanges for the customer’s own reasons. If your order arrives defective or damaged, please contact us within 3 days of delivery. We will exchange it for the same item (we pay the return shipping; if it is out of stock, we refund you).
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Adjustments after purchase
We adjust the fit after purchase as well. Depending on the work, it may be free or charged.
- See the conditions for returns and exchanges
Ordering from outside Japan? Please do not order on this page. Email photos of the damage to info@phase-design.jp and we will send you a quote in yen, the turnaround time, and where to ship the frame. Overseas frames must be sent prepaid — we cannot accept freight-collect shipments from abroad. See the repair page for what we handle and how long each job takes.
Frames from any brand are welcome. You do not need to have bought anything from us. All work is carried out in Sabae, Fukui — the town that makes most of Japan's eyewear.
The price is set by the job, not by the brand of your frame. Choose the repair you need from the list above.
Not sure which one you need? Choose 内容が分からない・その他(お見積もり) — the quote-only option. It is priced at zero, and we send you an estimate once we have seen the frame.
Replacing a temple (arm) depends on whether the part can still be sourced. If it can, we replace it; if not, we repair or re-form the original. We cannot publish a fixed price for it, so it is always quoted.
If extra work turns out to be needed once the frame is in our hands, we tell you before we start. If you decline, we carry out only what you ordered.
Six-month warranty. If the same point fails again within six months, we put it right at no charge.
Postage is not included in the price.
Eyeglass & Sunglass Repair — Priced by Job, Any Brand Welcome
¥6,600