Privacy policy

Phase Design Co., Ltd. (hereinafter referred to as the "Company") establishes the following privacy policy (hereinafter referred to as this "Policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as the "Services").

Article 1 (Personal Information) "Personal information" refers to "personal information" as defined in the Act on the Protection of Personal Information, and refers to information related to a living individual that can identify a specific individual by name, date of birth, address, phone number, contact information, or other descriptions contained in such information, as well as data related to physical appearance, fingerprints, voiceprints, and information that can identify a specific individual from the information alone, such as the insurer number on a health insurance card (personally identifiable information).

Article 2 (Method of Collecting Personal Information) The Company may ask for personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, and driver's license number when a user registers for an account. In addition, information regarding transaction records and payments, including the user's personal information made between the user and partners, may be collected from the Company's partners (including information providers, advertisers, ad distribution destinations, etc.; hereinafter referred to as "Partners").

Article 3 (Purpose of Collecting and Using Personal Information) The purposes for which the Company collects and uses personal information are as follows:

• To provide and operate our Services

• To respond to inquiries from users (including verifying identity)

• To send emails with information on new features, updates, campaigns, etc., of the service the user is utilizing, and other services provided by the Company

• To contact the user as necessary for maintenance, important notices, etc.

• To identify users who have violated the Terms of Use or who attempt to use the service for fraudulent or unfair purposes, and to refuse their use

• To allow users to view, change, or delete their own registered information, and to view their usage status

• To bill users for usage fees in paid services

• By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

• To disclose personal information to payment processing companies for identity verification, billing address verification, and credit checks at the payment processing company

• Purposes incidental to the above purposes of use

Article 4 (Change of Purpose of Use) The Company shall change the purpose of use of personal information only when it is reasonably deemed that the purpose of use is relevant to that before the change. If the purpose of use is changed, the changed purpose shall be notified to users or published on this website by the method prescribed by the Company.

Article 5 (Provision of Personal Information to Third Parties) The Company will not provide personal information to a third party without obtaining the prior consent of the user, except in the following cases. However, this excludes cases permitted by the Act on the Protection of Personal Information or other laws and regulations.

• When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the consent of the person

• When it is particularly necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain the consent of the person

• When it is necessary to cooperate with a state organ, a local government, or a person entrusted by them in executing the affairs prescribed by laws and regulations, and obtaining the consent of the person is likely to impede the execution of the affairs

• When the following matters have been notified or published in advance and the Company has notified the Personal Information Protection Commission:

  • Including provision to third parties in the purpose of use

  • Items of data provided to third parties

  • Means or methods of provision to third parties

  • Stopping the provision of personal information to third parties at the request of the person

  • Methods for accepting the person's request

Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of such information shall not fall under the category of a third party:

• When the Company entrusts the handling of personal information in whole or in part within the scope necessary to achieve the purpose of use

• When personal information is provided accompanying the succession of business due to merger or other reasons

• When personal information is used jointly with a specific person, and the person is notified in advance or put in a state where the person can easily know to that effect, the items of personal information used jointly, the scope of the joint users, the purpose of use of the users, and the name of the person responsible for the management of the personal information

Article 6 (Disclosure of Personal Information) When requested by a person to disclose personal information, the Company shall disclose this to the person without delay. However, if disclosure falls under any of the following, the Company may not disclose all or part of it, and if it decides not to disclose it, it will notify the person to that effect without delay. Please note that a fee of 1,000 JPY per case will be charged for the disclosure of personal information.

• When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party

• When there is a risk of significant hindrance to the proper execution of the Company's business

• When it would violate other laws and regulations

Notwithstanding the provisions of the preceding paragraph, in principle, information other than personal information, such as history information and characteristic information, will not be disclosed.

Article 7 (Correction and Deletion of Personal Information) If the user's personal information held by the Company is incorrect, the user may request the Company to correct, add, or delete (hereinafter referred to as "Correction, etc.") the personal information according to the procedures established by the Company. If the Company receives a request from a user as set forth in the preceding paragraph and determines that it is necessary to respond to the request, it shall perform the Correction, etc., of the personal information without delay. When the Company performs a Correction, etc., based on the provisions of the preceding paragraph, or makes a decision not to perform a Correction, etc., it will notify the user of this without delay.

Article 8 (Suspension of Use of Personal Information, etc.) If the Company is requested by the person to suspend or delete the use of personal information (hereinafter referred to as "Suspension of Use, etc.") on the grounds that it is being handled beyond the scope of the purpose of use or that it was acquired by fraudulent means, the Company shall conduct the necessary investigation without delay. Based on the results of the investigation in the preceding paragraph, if the Company determines that it is necessary to respond to the request, it shall perform the Suspension of Use, etc., of the personal information without delay. When the Company performs Suspension of Use, etc., based on the provisions of the preceding paragraph, or makes a decision not to perform Suspension of Use, etc., it will notify the user of this without delay. Regardless of the preceding two paragraphs, in cases where Suspension of Use, etc., incurs a large amount of expense, or where it is otherwise difficult to perform Suspension of Use, etc., and alternative measures necessary to protect the rights and interests of the user can be taken, these alternative measures shall be implemented.

Article 9 (Changes to Privacy Policy) The contents of this Policy may be changed without notifying the user, except for matters otherwise provided in laws and regulations or in this Policy. Except as otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.

Article 10 (Contact Information) For inquiries regarding this Policy, please contact the following desk: Address: 3-10-3 Kamimeguro, Meguro-ku, Tokyo 153-0051 Company Name: Phase Design Co., Ltd. Department: Sales Department, Logistics Division Email Address: info@phase-design.jp