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METRONOME-Tokyo Online
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Terms of service

Here is the English translation of your Terms of Service, formatted clearly for your website:

Business Hours: 11:00 - 17:00 Closed: Saturdays, Sundays, and National Holidays

These Terms of Use (hereinafter referred to as the "Terms") set forth the terms and conditions for the use of the online shop (hereinafter referred to as the "Service") provided by Metronome Design Co., Ltd. (hereinafter referred to as the "Company") on this website. All registered users (hereinafter referred to as "Users") shall use the Service in accordance with these Terms.

Article 1 (Application)

  1. These Terms shall apply to all relationships between the User and the Company pertaining to the use of the Service.

  2. In addition to these Terms, the Company may establish various rules and guidelines regarding the use of the Service (hereinafter referred to as "Individual Regulations"). Regardless of what they are called, these Individual Regulations shall constitute a part of these Terms.

  3. If any provision of these Terms conflicts with the provisions of the Individual Regulations in the preceding paragraph, the provisions of the Individual Regulations shall take precedence unless otherwise specified.

Article 2 (User Registration)

  1. For this Service, a prospective registrant shall apply for registration by agreeing to these Terms and following the method specified by the Company. Registration is complete when the Company notifies the applicant of its approval.

  2. The Company may refuse to approve an application for user registration if it determines that the applicant falls under any of the following circumstances, and the Company assumes no obligation to disclose the reasons for such refusal:

    • When false information is provided at the time of application

    • When the application is from a person who has previously violated these Terms

    • When the Company otherwise determines that the registration is inappropriate

Article 3 (Management of User ID and Password)

  1. Users are responsible for appropriately managing their User ID and Password for the Service at their own risk.

  2. Under no circumstances may a User transfer, lend, or share their User ID and Password with a third party. When a login is performed using a combination of a User ID and Password that matches the registered information, the Company will consider it to be used by the User who registered that ID.

  3. The Company shall not be liable for any damages caused by the use of a User ID and Password by a third party, except in cases of willful misconduct or gross negligence by the Company.

Article 4 (Sales Contract)

  1. In the Service, a sales contract is established when a User submits a purchase application to the Company, and the Company notifies the User that it has accepted the application. The ownership of the product shall be transferred to the User when the Company hands the product over to the delivery courier.

  2. The Company may cancel the sales contract set forth in the preceding paragraph without prior notice to the User if any of the following circumstances apply:

    • If the User violates these Terms

    • If the delivery of the product cannot be completed due to an unknown address or prolonged absence

    • If the Company determines that the relationship of trust between the Company and the User has been compromised

  3. Methods for payment, delivery, order cancellation, and returns related to the Service shall be determined separately by the Company.

Article 5 (Intellectual Property Rights) Copyrights and other intellectual property rights for product photos and other content provided by the Service (hereinafter referred to as "Content") belong to the Company, content providers, and other legitimate rights holders. Users may not copy, reprint, modify, or make secondary use of the Content without authorization.

Article 6 (Prohibited Acts) Users must not engage in the following acts when using the Service:

  • Acts that violate laws and regulations or public order and morals

  • Acts related to criminal behavior

  • Acts that infringe on copyrights, trademarks, or other intellectual property rights contained in the Service

  • Acts that destroy or disrupt the functioning of the Company's servers or networks

  • Acts of using information obtained from the Service for commercial purposes

  • Acts that may interfere with the operation of the Company's services

  • Unauthorized access or attempts to gain unauthorized access

  • Acts of collecting or accumulating personal information about other Users

  • Acts of impersonating other Users

  • Acts that directly or indirectly provide benefits to anti-social forces in connection with the Company's services

  • Any other acts that the Company deems inappropriate

Article 7 (Suspension of the Provision of the Service, etc.)

  1. The Company may suspend or interrupt the provision of all or part of the Service without prior notice to the User if it determines that any of the following apply:

    • When performing maintenance, inspections, or updates on computer systems related to the Service

    • When the provision of the Service becomes difficult due to force majeure events such as earthquakes, lightning strikes, fires, power outages, or natural disasters

    • When computers or communication lines stop due to an accident

    • When the Company otherwise determines that it is difficult to provide the Service

  2. The Company shall not be liable for any disadvantage or damage suffered by the User or a third party due to the suspension or interruption of the Service, regardless of the reason.

Article 8 (Restriction of Use and Cancellation of Registration)

  1. The Company may, without prior notice, restrict a User from using all or part of the Service or cancel their registration as a User if the User falls under any of the following:

    • If the User violates any provision of these Terms

    • If it is discovered that there is false information in the registration details

    • If the credit card registered by the User as a payment method is suspended

    • If there is a default in the payment of fees or other obligations

    • If there is no response to communication from the Company for a certain period of time

       

    • If the Service has not been used for a certain period of time since the last use

       

    • If the Company otherwise determines that the use of the Service is inappropriate

       

  2. The Company assumes no responsibility for any damages incurred by the User as a result of actions taken by the Company in accordance with this Article.

Article 9 (Withdrawal) Users may withdraw from the Service by completing the designated withdrawal procedures.

Article 10 (Disclaimer of Warranty and Exemption from Liability)

  1. The Company does not guarantee that the Service is free from de facto or legal defects (including flaws, errors, bugs, or infringements of rights relating to safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose, security, etc.).

  2. The Company assumes no responsibility for any damages caused to the User by the Service. However, if the contract between the Company and the User regarding the Service (including these Terms) constitutes a consumer contract under the Consumer Contract Act, this exemption clause does not apply. Even in such cases, the Company shall not be liable for damages arising from special circumstances (including cases where the Company or the User foresaw or could have foreseen the occurrence of the damage) resulting from default or tort due to the Company's negligence (excluding gross negligence).

  3. The Company is not responsible for any transactions, communications, or disputes occurring between a User and another User or a third party in relation to the Service.

Article 11 (Changes to Service Content, etc.) The Company may change the contents of the Service or suspend its provision without notifying the User, and shall not be liable for any damages caused to the User as a result thereof.

Article 12 (Changes to Terms of Use) The Company may change these Terms at any time without notifying the User if it deems it necessary. If a User begins using the Service after a change to these Terms, the User will be deemed to have agreed to the revised Terms.

Article 13 (Handling of Personal Information) The Company shall appropriately handle personal information acquired through the use of the Service in accordance with the Company's "Privacy Policy."

Article 14 (Notices and Communication) Notices or communications between the User and the Company shall be conducted using the method specified by the Company. Unless the User submits a change notification according to a method separately determined by the Company, the Company will assume that the currently registered contact information is valid and will send notices or communications to that contact. These communications will be deemed to have reached the User at the time they are sent.

Article 15 (Prohibition of Transfer of Rights and Obligations) The User may not assign their status under the usage contract or transfer or pledge their rights or obligations under these Terms to a third party without the prior written consent of the Company.

Article 16 (Governing Law and Jurisdiction)

  1. These Terms shall be interpreted in accordance with the laws of Japan. The application of the United Nations Convention on Contracts for the International Sale of Goods is excluded with respect to the Service.

  2. In the event of a dispute regarding the Service, the court having jurisdiction over the location of the Company's head office shall have exclusive jurisdiction.