Please ask questions about lens replacement, frame features, etc. via our dedicated chat, official LINE, or various social media channels.

Hello

This is METRONOMETokyo Online .

On this site, there isa chat box at the bottom of the EC page.

We have it available.

Regarding replacement with prescription lenses or color lenses,

Frame color and stock availability

You can send a message directly to the person in charge.

In addition to chat boxes on e-commerce sites

You can also chat with us on our official LINE account.

Also,

Official "X" account and Instagram

You can also communicate via DM.

In any case, we will respond within 24 hours.

Regarding the chat box on the EC site and the official LINE

When staff are present, real-time communication may be possible.

Regarding DMs on SNS, we will check them when we go around.

It may be a little slower than chat or LINE .

Please feel free to use our convenient official LINE for inquiries.

Well then.

METRONOME Tokyo Online